ispeed Communications - VOIP Telephone and Telecommunications in Kelowna BC

CW

- Call Waiting:
Allows the client to receiving incoming calls while in an active call

While in a call with an incoming call a call waiting tone will be heard on the phone, to answer the incoming call press the flash button on the phone, or momentarily put the phone on hook by pressing the receiver.

To deactivate this feature for all calls:
press *50

To activate this feature for all calls:
press *51

To deactivate call waiting for the next outgoing call:
press *70 then dial a number

To activate call waiting for the next outgoing call:
press *71 then dial a number

CH

- Call Hold:
Client can place active phone calls on hold using a basic telephone

To put someone on hold:
press the hook-flash button

You may make a second call while the first call is on hold

If you switch back to the first call and the third party is still connected, this will initiate a three way call.

TWC

- Three Way Calling:
Client can initiate a second phone call while the first is on hold

Place the other party on hold:
press the hook-flash key

Call the third party:
Listen for a dial tone then dial the third party

Once a connection is established:
press the hook-flash key again to connect all parties to the call.

To drop the third party from the call press the hook-flash key again.

ACC

- Ad-Hoc Conference Calling:
Client can initiate a three party (including the client) conference call

Place the other party on hold:
press the hook-flash key

Call the third party:
Listen for a dial tone then dial the third party

While the third party is ringing:
press the hook-flash key again to connect the ringing line, and the originating phone call.

CB

- Call Back:
Client can dial a feature code that will dial the last number to phone them

To call the last incoming phone number:
press *69

DND

- Do Not Disturb:
Client can put phone into a DND mode where all incoming phone calls will
be silently ignored

To activate the Do Not Disturb feature:
press *78

To deactivate DND and receve phone calls:
press *79

- Call Forward:
Forwarding calls are available under the following conditions:

Unconditional Call Forwarding:
*720 - To voicemail
*729995551234 - To (999) 555-1234
*73 - Remove call forwarding rule

Busy Call Forwarding:
*900 - To Voicemail
*909995551234 - To (999) 555-1234
*91 - Remove call forwarding rule

Delayed Call Forwarding
*920 - To Voicemail
*929995551234 - To (999) 555-1234
*93 - Remove call forwarding rule
The call will be forwarded after 20 seconds

Note: When forwarding a call to a phone number outside of Canada/US
(and some Caribbean Islands) you must prefix it with a 011 as if you were dialing an international number from Canada/US.

Put phone into a Anonymous mode where all outgoing phone calls will show a Blocked caller ID to the other party

To activate Anonymous Caller ID feature:
press *30

To deactivate Anonymous Caller ID feature:
press *31